We hope you will be completely satisfied with any product purchased from forcima.com, however we understand if this is not always the case. If you wish to return an item to us, we aim to make it as quick and convenient as possible.
All orders are protected by a 14 Day Money Back Guarantee for Irish customers or a 28 day for International customers which, in accordance with the distance selling regulations, guarantees a full refund if the item is returned unused with tags still intact and in their original packaging or repackaged securely in replacement packing if unavailable.
We offer the following return options:
Directly dropping the returned items to our offices in Dublin. Address listed below.
Postal return: You can leave the items you want to return at the post office of your choice.
*All postal and courier fees are subject to the customers own expense. Unless the garment is faulty or damaged in which case Forcima will cover the postage fee for the return.
Unit 20 Fashion City,
Ballymount Road Upper,
Ballymount, Dublin 24,
Ireland D24 E448
I returned my order, how long will my refund take?
- Please allow 10-28 days from the date you returned your parcel for the funds to be credited back to your original payment method.
- Please note that some banks may take slightly longer to process your refund.
- Items returned after the 14 day period for Irish customer or 28 day period for International customers will not be accepted and resent back to the original delivery address.
- Any item that is soiled and/or damaged (including excessive odour of perfume or smoke) will not be refunded and will be resent back to the original delivery address.